FAQ

  • iludesigns accept PAYPAL payments only. 
  • An item in stock will be shipped out within 3 business days. For made to order or customised items, the time needed to prepare an order varies. If in doubt, please email us at iludesignsa@gmail.com.
Estimated Shipping Times
Australia: 3-5 business days
New Zealand and Oceania: 10-14 business days
North America: 2-3 weeks
United Kingdom & Europe: 2-3 weeks  

NOTE: BUYERS ARE RESPONSIBLE FOR ANY CUSTOMS OR IMPORT DUTIES THAT MAY APPLY. 

  • iludesigns is not responsible for delays due to customs. 
  • iludesigns will gladly accept returns and exchanges. Please email iludesignsa@gmail.com within 14 days of delivery.Ship items back within 30 days of delivery in its original condition and unworn. All refunds will be refunded to your paypal account.
  • The following items cannot be returned or exchanges due to the nature of these items unless they arrive damaged or defective:
    1. Custom or personalized orders
    2. Earrings
    3. Items on sale
  • Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.